Reporting Procedure Thanks TCNW

Procedure to be followed by SAPS in the event of a Housebreak-in / Burglary and especially important if a robbery has taken place (weapon used)

1. Once discovered, the incident must be reported to the SAPS either by phone in or by reporting at the local police station.

2. A docket must be registered and a case number given to the complainant.

3. A detective must interview the complainant, in person or by phone. The detective must supply his details at the interview.

4. The scene must be visited by the detective and an on-scene investigation must be carried out. This is to look for clues, verify and clarify the statement of complainant, interview residents, staff, neighbours, etc.

5. A fingerprint expert must attend the scene. With the new "war room" in SAPS Cape Town, priority is given to the identification of fingerprints and many suspects are now linked to crimes much faster than in the previous years.

6. Even if a complainant does not want investigation and he only reports for insurance purposes, the above must still take place. This will ensure that there is a uniformed approach to investigations of housebreak-ins / burglaries. Should any member of the public find that the procedure and follow up as set out above above is not happening, then a complaint must please be lodged with Captain Ntongana, Branch Commander - Detectives, SAPS Hout Bay via email (houtbay-saps@saps.org.za) or telephone 021-7918660 in order for him to follow up.