08h24 ADT Intruder spotted on property at # Edmondia, Kronenzicht, hopped into a white Cockroach and left. Registration number unknown.
10h
08h24 ADT Intruder spotted on property at # Edmondia, Kronenzicht, hopped into a white Cockroach and left. Registration number unknown.
10h
03h49 # Bayview, Heights, intruder on premises. SSP’s and SAPS respond.
06h00 2# Marlin Cresc. Heights, break-in goods stolen.
17h54 Two Charlie males running down Darling St. Reported to have broken-in in the Darling / Union St area. One thief with a shaven head and large diamond? ear rings, White top blue stripe and a brown top with an orange stripe. Good response from HBNW and SAPS, nothing found.
19h00 Pondicherry, North Shore. Short charlie male, white pants, blue jacket carrying 6 long pieces building steel and drain cover base. Intercepted by NW patroller. Loaded thief and material on bakkie and returned to owner. Gave him R10 for food.
01h30 Wavecrest daycare centre, break-in equipment stolen. No details broadcast on HBNW radio net.
09h53 CA140010 White Nissan bakkie ‘Scrap collector?” touring HB for opportunities. Escorted out of the Valley.
10h52 Rasta Jerome trespassing on a property in Milner. SSP’s escort him out of the area, dressed in a dark top and jeans.
13h28 ATM fraudsters? Reported at Mainstream CEA6280 heading toward Shoprite.
Time unknown, tourists scammed out of their card at the ABSA ATM.
23h06 Intruder inside house at 1# Lentedal runs away empty handed. Nothing further.
Here's Rob Dale's (General Manager ADT) reply after an initial investigation:
‘ADT shares the concerns and fears regarding the alleged scam, and we strongly recommend that residents raise their specific instances with ADT Management to allow us to fully investigate each situation fully. In a recent investigation into a similar specific incident, it became apparent that this was a case of a wrong number dialed by an operator. Details of concerns to be investigated can be mailed to robdale@tycoint.com. There are also a number of circumstances that would present a situation where there is an apparent call when no alarm activation is heard:
Technical malfunction: In some cases faulty alarm panels may send signals to the control room without activating the siren. This would give the user the impression of an unwarranted call from the monitoring centre; however the call would be in reaction to activation.
Dialing of an incorrect number by the operator: In a recent investigation this was confirmed as the cause of an ADT client whose alarm had not activated. ADT has telephone management software and voice loggings that are able to trace and verify instances like this
Outdated keyholder information: In some cases, keyholder information has not been updated, and keyholders that are not longer relevant may be phoned for premises that they are no longer associated with. We urge clients to maintain an updated keyholder list. This can be done by contacting our Customer Information Services Department on 086 12 12 300
We strongly recommend that residents are cautious of calls from their security service provider, and recommend that details such as the operators name, or specifically phoning the control room back, are used in the event that there is any concern. In the event that we can confirm any alleged irregularities, we will involve SAPS in a formal investigation.’
Regards,
Rob Dale
General Manager
ADT Security (Pty) Ltd5 Louwtjie Rothman AvenueN1 CityPrivate Bag X104, N1 City, 7463 Telephone 086 12 12 303Facsimile 086 12 12 305
Ed. Thursday 19th March. Detailed follow up investigation and personal interaction with clients that received calls from ADT when no alarm condition existed have been cleared up by Rob Dale. There is no evidence that any ADT database has been compromised.
Last night, # Cannon Cl Heights. 12 foot trampoline stolen from garden. Discovered later in the day, but happened early in the morning.
01h19 # Brighton, intruder on premises takes off with a PVR and DSTV. ADT reports the suspect running toward the dunes close to the Skate Park. SSP’s search the dune area, nothing found.
02h22 ADT detain a knife carrying, likely suspect with wet pants and a top matching the Brighton intruders (above) description close to the fire station. Complainant unable to ID suspect and also not in possession of stolen goods. Goods probably stashed.
04h15 ADT. Attempt to break-in at a the ‘Silvermist’ fence line, suspect detected while cutting a hole and takes off toward the pipe track. SAPS and SSP’s respond. Suspect may have been carrying a weapon.
04h36 Bokkemans resident (RW) reports activity in bush above Bokkemans. D4 reports two unknown motor vehicles parked in the bush at the Nek entrance to the pipe track.
08h43 Stolen property found on premises opposite KFC. Linked to the 01h19 Brighton break-in?
08h48 CA766226 (number may be incorrect) White Kadett with 4 Bravo males cruising Chestnut, Overkloof. Suspicious behavior harassing a domestic worker. Note that a white Kadett was seen at the March 10th break-in scene on Elmtree, Bokkemans.
12h46 Break-in at Applegarth. TOOV and residence. SSP’s and SAPS respond.
15h29 NS Patrol tag a Charlie male in the Pondicherry Edward area with a lawnmower. Charlie stashes the mower in the bush. Long story but SAPS attend, collar Charlie. 15h53 BS Lawnmower stolen from O.N. Charlie arrested?